Articles


4 Ways to Run a Successful Loyalty Program

May 17, 2018 – Customer loyalty programs are not new in the convenience-store segment, but most are still early in the adoption phase. For retailers who are working on building and launching a new program, or those who are looking to improve an existing one, there are plenty of resources that can help ensure success. From planning strategically for strong adoption to customizing offerings using consumer data to continually revamping rewards systems, some of the current trends in loyalty programs can help retailers get their programs off the ground, or help existing programs thrive. Here’s how.

PDI Acquires Excentus in Move toward Future

May 14, 2018 – Within the last few weeks, Excentus, a leading provider of loyalty and coalition marketing solutions for the U.S. retail, grocery, national brands and convenience retail segments, announced its acquisition by PDI, a leading global provider of enterprise software solutions to the convenience retail, wholesale petroleum, and logistical industries. Brandon Logsdon, president of Excentus, sat down with Loyalty360 to discuss the benefits of the acquisition and the road ahead.

Convenience Store Decisions: Prepaid Helps Foster Loyalty

May 8, 2018 – The prepaid category is evolving at a fast clip, allowing convenience retailers more options to engage customers, whether it’s through more card sales or more loyalty participation.

Loyalty Programs: Moving Consumers Beyond the Price at the Pump

May 2, 2018 – This year’s C-Store Shopper Profile from Excentus says consumers increasingly rely on loyalty programs when deciding where to transact their business. The study examines the interests and behaviors of more than 1,000 American consumers through data gathered from a recent survey by Excentus and researcher Ipsos. It examines who convenience-store loyalty customers are, what drives them, what they value and what makes them loyal to one c-store or another.

Excentus Introduces C-Store Shopper Loyalty Report

April 30, 2018 – Excentus, a loyalty marketing and technology firm recently acquired by PDI Software, has released new c-store shopper loyalty data that gives convenience retail operators a clear view into the mindsets and motivations of c-store shoppers, with insights on how to build and keep c-store shopper loyalty, and drive greater in-store sales.

The Road to Mobility: PDI’s Journey to Becoming a Global Mobility Logistics Player

April 2018 – Logistics are a costly, resource intensive part of the value chain, and companies are increasingly seeing pressure on their margins, which makes the need for efficiency, inventory visibility and operational control even greater. As a result of its recent acquisitions, PDI is now poised to help.

Plenti Pulls the Plug

April 17, 2018 – Yesterday’s announcement that Plenti is officially signing off is not entirely surprising. Scuttlebutt and rumour mill have been working overtime during the past few months speculating not so much as to “if”, but more as to “when” this event might occur. We spoke with 3 loyalty industry veterans to get their opinions and prognostications on the news.

Automated Lottery Technology Saves Time, Labor Costs

March 19, 2018 – Convenience retailers know the importance of pinching every profit in this business. When it comes to low profit margin lottery tickets, every dime of a sale and every minute spent tracking them adds up. Here are some of the benefits of leveraging newer solutions on the market.

How to Bring Customers in from the Pump

February 16, 2018 – Convenience stores have long relied on gasoline sales, along with other traditional food and beverage items, to sustain them, but those days are waning. Consumers are coming to expect more when they enter a c-store, especially from foodservice offerings. But foodservice needs to be done right.

Logistics and Wholesale Experts Meet at the LOMOSOFT / PDI User Conference

January 30, 2018 – The first PDI / LOMOSOFT User Conference drew around 100 professionals from the oil and fuels industry to Offenbach, Germany, with attendants from four different continents. The presentation of the new D4G system was the highlight of the event.

Inside PDI’s Drive to Grow

November 30, 2017 – PDI has caught the merger bug in a big way. Two years ago, the enterprise-management software company had about 200 employees in Temple, Texas. Today, it is an international conglomerate with more than 400 employees spread across 14 offices around the world. While PDI has experienced organic growth in the past two years, its acquisition of six tech-focused convenience and petroleum companies over the past year are the main drivers behind its transformation.

The Future of Tech in C-Stores

November 14, 2017 – The Internet of Things, or IoT—a concept defined as physical objects, such as refrigerators, speakers or home security systems, enabled with network connectivity—is creating more business opportunities at every turn. And by 2030, these types of connected devices could generate nearly $15 trillion in annual sales, according to Cisco. Here’s a look at what these connected devices may mean for c-stores.

The Top 5 Disruptors in Retail

July 13, 2017 – The retail landscape has shifted, and for convenience-store operators, beating the competition can seem like an ever-moving target. New players have recently entered the retail scene and are constantly disrupting it with different strategies. Here are what five of them are up to and how c-stores can fight back.

The Human Side of Bits, Bytes and Business

June 21, 2017 – Temple, Texas-based PDI has come a long way since its days as a startup in 1983. Today, with its solutions serving more than 1200 customers and over 100,000 locations, PDI is the leading provider of enterprise software and services to convenience retailers and petroleum wholesalers around the globe.

Data is the New Oil

May 16, 2017 – Just about everything consumers do generates data. Phones or wearables record the number of steps and distance joggers run. Amazon remembers every purchase every customer has ever made. Point-of-sale (POS) systems record every item that passes under their scanners. That information is valuable for a lot of players, and convenience stores are generating treasure troves of data every day.

PDI Named to “20 Most Promising Retail Technology Solution Providers 2017” List

April 26, 2017 – Over 500 companies operating across more than 50,000 locations worldwide, rely on PDI’s software for retail automation, business intelligence, financial reporting, workforce management, and end-to-end fuel supply chain management, including logistics.

Keeping Your C-Store Connected

January 25, 2017 – As operators know, running convenience stores requires keeping track of many moving parts at the same time.There are sales to record, inventory to track and payments to make and document.

PDI Prepares for Its Next Chapter

February, 2017 – Calling the past two years at PDI “eventful” is an understatement. Now the enterprise software company is preparing for another seismic shift: the Jan. 1 passing of the torch from founder and CEO Greg Gilkerson to his successor, current COO and Radiant and NCR veteran Jimmy Frangis. CSP spoke with Gilkerson and Frangis about how the transition will
sustain the company’s current ethos and propel it to a new place.

Why PDI Only Bought Part of Pinnacle

January 6, 2017 – Officials with Temple, Texas-based PDI said their purchase of Pinnacle’s enterprise resource planning (ERP) solution included all intellectual property as well as its development and support resources. PDI will add these solutions to its software offerings for retail automation, fuel supply chain, business intelligence and workforce management, the company said. Commenting on how PDI products will evolve as a result, Jimmy Frangis, CEO of PDI, told CSP Daily News that the addition of Pinnacle’s ERP solution “will expand PDI’s software and services offerings.”

Tackling the Technology Chaos

November 09, 2016 – Retailers should prioritize growing advances, said Outlook conference panelists. Reviewing several aspects of a typical information technology platform, Greg Gilkerson, president and CEO of PDI, Temple, Texas, said that a basic IT infrastructure stands as a foundational hub, with additions such as fuel-supply automation and consumer-facing solutions such as mobile apps emerging from that core.

Expanding Enterprise

September 19, 2016 – With more than 500 convenience retailers and petroleum marketers in attendance, technology provider PDI saw record-breaking attendance numbers at its annual users’ summit last week, where officials spoke about the latest version of its core product, Enterprise 8.

Press Releases


Fintech and PDI Enter Into a Strategic Alliance

June 13, 2018 – The Fintech and PDI partnership will solve a complex issue facing many convenience store chains and single site operators – visibility and complete control of alcohol spend. This alliance, and trusted partnership, will continue to position both Fintech and PDI as industry pioneers. With more than 500,000 alcohol business relationships managed by Fintech, this strategic partnership is a natural fit to support and resolve this industry challenge.

PDI Acquires DM2 – Expanding its Capabilities and Team Serving Wholesale Petroleum Marketers

May 30, 2018 – PDI Software, (www.pdisoftware.com) a leading provider of software solutions to convenience retailers and wholesale petroleum marketers, today announced it has acquired DM2, a privately held company with corporate headquarters in Vancouver, Washington. PDI has acquired DM2 to better serve customers and deepen its expertise in petroleum wholesale.

ACG Atlanta Announces 40 Fastest-Growing Companies in Georgia

May 14, 2018 – PDI has been named a member of the 2018 Georgia Fast 40, an accolade honoring the top 40 fastest-growing middle-market companies in Georgia, by the Atlanta Chapter of the Association for Corporate Growth (ACG). Members of the Georgia Fast 40 “exemplify ACG’s focus on driving middle-market growth and demonstrate the strength and significance of this sector in Georgia,” said Melanie Brandt, ACG Atlanta’s President and CEO.

PDI Establishes Global Headquarters in Atlanta Metro Area

April 26, 2018 – PDI, a leading global provider of enterprise software solutions to the convenience retail, wholesale petroleum and logistics industries, today announced the opening of its global headquarters in Alpharetta, Georgia. The company, whose North America operation will remain headquartered in Temple, Texas, hosted a ribbon-cutting ceremony at its new, 7,500-square-foot office yesterday evening.

Excentus Releases New Convenience Store Shopper Report to Inform Retail Business Strategies in 2018

April 25, 2018 – Excentus, (www.excentus.com) a leading loyalty marketing and technology firm recently acquired by PDI Software, has released new data that gives convenience retail operators a clear view into the mindsets and motivations of c-store shoppers, with insights on how to build and keep a loyal customer base, and drive greater in-store sales. “The C-Store Shopper Profile” examines the interests and behaviors of over 1,000 American consumers through data gathered from a recent Excentus-Ipsos survey.

Wadsworth Oil Company of Clanton, Inc. Completes New ERP Rollout

April 18, 2018 – PDI, a leading global provider of enterprise software solutions to the convenience retail, wholesale petroleum and logistics industries, today announced that Wadsworth Oil Company of Clanton, Inc. (Wadsworth Oil Company) completed the rollout of its new enterprise resource planning (ERP) system—PDI Enterprise. Wadsworth Oil Company implemented every part of PDI’s Enterprise solution, including its business intelligence tools, which are now providing reliable, real-time data insights for better decision making.

Southeastern Grocers to Introduce New Loyalty Program

April 16, 2018 – Today, Southeastern Grocers, parent company of BI-LO, Fresco y Más, Harveys Supermarket and Winn-Dixie stores, announced that they are saying goodbye to Plenti and will begin providing customers with rewards from an old friend. This summer, Southeastern Grocers will introduce a new loyalty program, SE Grocers rewards, which will allow customers to redeem points on groceries and fuel at participating Shell or other select fuel stations.

PDI Acquires Excentus – Expanding its Retail Enterprise Software Portfolio to Include Loyalty Marketing Solutions

April 11, 2018 – PDI, a leading global provider of enterprise software solutions to the convenience retail, wholesale petroleum, and logistics industries, today announced it has acquired Dallas-based Excentus, a leading provider of loyalty and coalition marketing solutions for the U.S. retail, grocery, national brands and convenience retail segments. This adjacency expansion complements PDI’s enterprise software solutions while broadening the company’s capability to serve customers better.

Capitol Petroleum Group Selects PDI as New Software Provider

March 22, 2018 – PDI, a leading global provider of enterprise software solutions to the convenience retail, wholesale petroleum and logistics industries, today announced it has been selected by Capitol Petroleum Group (CPG) as its enterprise resource planning (ERP) software provider. The Springfield, Virginia-based wholesale fuel distributor will use PDI’s wholesale petroleum, inventory and dealer management, and reporting solutions.

Spencer Companies Selects PDI as New ERP Software Provider

February 8, 2018 – PDI, a leading global provider of enterprise software solutions to the convenience retail, wholesale petroleum and logistics industries, today announced it has been selected by The Spencer Companies as its enterprise resource planning (ERP) software provider.

PDI Acquires TouchStar Group – Strengthening its Cloud and SaaS Offerings to Customers around the Globe

January 8, 2018 – PDI, a leading global provider of enterprise software solutions to the convenience retail, wholesale petroleum, and logistics industries, today announced it has acquired TouchStar Group LLC, a multinational logistics automation company.

PDI Acquires TelaPoint™ – Strengthening its Leadership in Enterprise and Fuel Supply Chain Software for the Convenience Retail, Petroleum Wholesale & Logistics Industries

November 1, 2017 – PDI, a leading global provider of enterprise software solutions to the convenience retail, wholesale petroleum, and logistics industries, today announced it has acquired TelaPointTM from WEX Inc., a provider of corporate payment solutions for fleet operators. The acquisition of Telapoint furthers PDI’s commitment to providing best-in-class solutions to its customers and solidifies it as the industry-leader in the markets it serves.

Cox Oil Company Selects PDI as New ERP Software Provider

October 11, 2017 – PDI, a leading global provider of enterprise-class software solutions to the convenience retail and petroleum wholesale industries, today announced it has been selected by Cox Oil Company (Cox Oil) as its enterprise resource planning (ERP) software provider. The Tennessee-based convenience retailer licensed several products from PDI, including its retail and workforce management software solutions.

PDI Introduces New Brand Identity

September 13, 2017 – PDI, a leading global provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, introduced its new corporate brand identity. The new brand is reflective of the company’s growing global reach, expanded solution portfolio and longstanding commitment to building customer and partner relationships.

Whitehead Oil Company Selects PDI as New ERP Software Provider

September 7, 2017 – PDI, a leading global provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced it has been selected by Whitehead Oil Company as its enterprise resource planning (ERP) software provider. The Nebraska-based company licensed several PDI products, including the financial, retail, wholesale and workforce management software solutions.

PDI Announces Strategic Investment by Genstar Capital to Fuel Global Growth

August 25, 2017 – PDI, a leading global provider of enterprise-class software solutions to the convenience retail and wholesale petroleum and logistics industries, today announced that it has entered into a strategic partnership with Genstar Capital, a leading private equity firm based in San Francisco. TA Associates, which invested in PDI in 2016, will continue as a significant shareholder.

C.N. Brown Selects PDI as New ERP Software Provider

August 10, 2017 – PDI, a leading global provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced it has been selected by C.N. Brown Company (C.N. Brown) as its enterprise resource planning (ERP) software provider. Based in South Paris, Maine, C.N. Brown licensed PDI’s financial, retail, wholesale and workforce management software solutions.

Nooner Holdings Company Selects PDI as New ERP Software Provider

July 6, 2017 – PDI, a leading global provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced it has been selected by Nooner Holdings, LLC (Nooner Holdings) as its enterprise resource planning (ERP) software provider. Nooner Holdings, which is based in San Antonio, will rely on PDI’s financial, retail and workforce management software solutions to provide process automation, reliable business insights, centralized operational control, and reduced labor costs and payroll processing time.

Orton Oil Company Selects PDI as New ERP Software Provider

June 14, 2017 – PDI, a leading global provider of enterprise-class software solutions to the convenience retail and petroleum wholesale industries, today announced it has been selected by Orton Oil Company (Orton Oil) as its enterprise resource planning (ERP) software provider. The Minnesota-based convenience retailer and fuel distributor licensed PDI’s retail and petroleum wholesale software to improve efficiency by automating manual processes and helping employees manage by exception.

Delta Sonic Selects PDI to Replace Pinnacle ERP Solutions

May 9, 2017 – PDI, a leading global provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced it has been selected by Delta Sonic Carwash Systems, Inc. as its enterprise resource planning (ERP) software provider. Delta Sonic was previously a customer of The Pinnacle Corporation but became one of more than 100 customers acquired by PDI during its acquisition of Pinnacle’s ERP assets at the beginning of this year.

PDI Named to “20 Most Promising Retail Technology Solution Providers 2017” List by CIOReview

April 27, 2017 – PDI, a leading global provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced it has been recognized by CIOReview magazine as one of the 20 Most Promising Retail Technology Solution Providers of 2017.

PDI Acquires Three Leading Software Companies—Establishing the Company as a Global Player on Six Continents

April 4, 2017 – PDI, a leading global provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced the acquisition of three privately owned companies –– DataMax Group Inc., LOMOSOFT, and FireStream WorldWide Inc., which will accelerate the company’s growth and expand its footprint around the globe into six continents, as well as serving operators regardless of size and operating model.

PDI Releases New Payroll Processing Software

March 29, 2017 – PDI, a leading provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced the general release of PDI/Payroll. The payroll processing software is the latest addition to PDI’s labor management solution, which includes labor scheduling and time and attendance tools.

PDI Holds Ribbon Cutting for New Company Headquarters

March 28, 2017 – PDI, a leading provider of enterprise-class software to convenience retailers and wholesale petroleum marketers, held a ribbon cutting ceremony this morning at the site of its new office headquarters at the Lakes of Central Pointe. The ceremony was attended by PDI’s leadership team, Temple Mayor Danny Dunn, members of the Temple Chamber of Commerce, representatives from the Temple Economic Development Corporation, and local business owners.

Retif Oil and Fuel Partners with PDI for Enterprise Management Software

March 23, 2017 – PDI, a leading provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced it has been selected by Retif Oil and Fuel (Retif) as its enterprise resource planning (ERP) software provider. Retif licensed several products from PDI, including its wholesale petroleum software suite, warehouse inventory module, and self-service customer portal. The company will rely on PDI’s enterprise solution to increase operational transparency, optimize inventory management, and ensure customer satisfaction from order generation to delivery.

MacEwen Petroleum Taps PDI as New ERP Software Provider

March 14, 2017 – PDI, a leading provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced it has been selected by MacEwen Petroleum, Inc. (MacEwen) as its enterprise resource planning (ERP) software provider. MacEwen licensed a number of products from PDI, including its retail and wholesale petroleum software suites, to help improve operational visibility and control.

Terrible Herbst Selects PDI to Replace Pinnacle ERP Solutions

February 28, 2017 – PDI, a leading provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced it has been selected by Terrible Herbst as its enterprise resource planning (ERP) software provider. Terrible Herbst, who had been a customer of The Pinnacle Corporation since 2003, was among the more than 100 customers acquired by PDI during its recent acquisition of Pinnacle’s ERP assets. Now, it is the first of those customers to purchase and begin the process of migrating to PDI’s solutions.

PDI Achieves Record Growth in 2016

February 23, 2017 – PDI, the leading provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced a record year of growth in 2016. A combination of new software customers, strategic acquisitions, and add-on product adoption among its existing customer base resulted in the company’s 32 percent year-over-year revenue growth.

PDI Welcomes Former Pinnacle President Drew Mize

January 11, 2017 – PDI, a leading provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, today announced the appointment of Drew Mize as Vice President of PDI/Pinnacle Operations. Mize will spearhead PDI’s integration strategy following its recent acquisition of The Pinnacle Corporation’s (Pinnacle) enterprise resource planning (ERP) assets.

PDI Acquires Pinnacle’s ERP Assets – Creating the Leading Provider of Enterprise Solutions to the Convenience Retail and Wholesale Petroleum Industries

January 5, 2017 – PDI, a leading provider of software solutions to the convenience retail and wholesale petroleum industries, today announced it has acquired the enterprise resource planning (ERP) assets of The Pinnacle Corporation (Pinnacle), a privately held company with corporate headquarters in Arlington, Texas.

PDI and IRI Form Strategic Business Alliance

October 24, 2016 – PDI, a leading provider of enterprise-class automation software systems to the convenience retail and wholesale petroleum industries, today announced a strategic alliance with IRI, a global leader in innovative solutions and services for consumer, retailer, and over-the-counter healthcare companies.

PDI Acquires Intellifuel

September 6, 2016 – PDI, a leading provider of enterprise-class automation software systems to the convenience retail and wholesale petroleum industries, today announced it has completed the acquisition of Intellifuel Systems, Inc., a leading provider of fuel management and logistics solutions for downstream and midstream participants in the fuel supply chain.

Toot’n Totum and Pak-A-Sak Complete PDI/Labor Scheduler 2.0 Rollout

August 4, 2016 – PDI, a leading provider of enterprise-class automation software systems to the convenience retail, petroleum marketing and foodservice industries, today announced that Toot’n Totum Food Stores and Pak-A-Sak completed their rollout of PDI/Labor Scheduler 2.0.

The Kent Companies Completes PDI/Lottery Rollout

June 2, 2016 – PDI, a leading provider of enterprise-class automation software systems to the convenience retail, petroleum marketing and foodservice industries, today announced that The Kent Companies completed its rollout of PDI/Lottery.

New Chief Operating Officer Joins PDI

May 2, 2016 – PDI, a leading provider of enterprise-class automation software systems to the convenience retail, petroleum marketing, and foodservice industries, today announced the appointment of Jimmy Frangis as Chief Operating Officer (COO).

PDI Unveils Enterprise 8

January 8, 2016 – PDI, a leading provider of enterprise-class automation software systems to the convenience retail, petroleum marketing and foodservice industries, today announced the general release of its newest software offering, PDI/Enterprise 8.