Retail Industry

Increase Customer Loyalty and Revenue

Whether you’re a single site or multi-site operator, one thing is certain: your convenience retail business is complex. In the daily battle for customer loyalty and razor thin margins, you must use every tool you have to gain a competitive advantage. From the home office to the back office, our retail management solution introduces time-saving automation that improves productivity, optimizes inventory and helps you deliver exceptional customer experiences.

Convenience Retail Solutions

PDI Enterprise

Efficiently manage every part of your multi-site operation and keep your stores running at peak performance with this complete financial, retail, workforce and wholesale solution.

  • Fully integrated general ledger, wholesale, and workforce
  • Scalable
  • Hi-volume, complex operations
  • Advanced item level, rebate management & scan data

PDI DataMax Envoy

Increase topline revenue and boost customer loyalty with this centrally managed software solution for single site and small chain convenience retailers.

  • Single or multi-site operators
  • Major oils, company operated, franchisee, independents, or dealer
  • Simultaneous support for multiple business formats
  • Rapid deployment

PDI Excentus™

Attract and retain more loyal customers and drive the greatest financial success with a scalable, cloud-based platform for managing, measuring, and monetizing fuels-based loyalty programs.

  • Convenience Retail
  • National & Regional Brands
  • CPG Manufacturers
  • Grocers

Retail Industry Trends

Estimates suggest that the world needs to lose about 1 billion barrels of crude supply before a balance between supply and demand can again be attained.

Average of 18 employees per store:

55% Part-Time
33% Full-Time
12% Manager

Labor costs represent 30% of all gross profit dollars.

Food service sales have contributed 65.6%.

Merchandise shrink rate has doubled since 2015 to 10.6%.

Product spoilage rates have increased by 12.5% since 2015.

Sources: PWC Downstream Trends, Forbes, US EIA