COVID-19 Resources

Insights, tips, and advice for running your business during a crisis.

PDI has a long history of being a trusted partner and serving our customers through times of change and uncertainty. That commitment will never change. We will continue to leverage our tools, technology, and industry expertise to provide mission- critical software and services to run your business and support you during this rapidly evolving situation.

Read what PDI is doing to ensure the safety and health of our employees and customers.


In our three-part podcast series, learn about the market conditions, fuel trends, and solutions to help you navigate these uncertain times.

May 7th – Part 1: Fuel Pricing in the Unprecedented Times
of COVID-19

May 21st – Part 2: Strategizing Fuel Prices in the New Normal

June 4th – Part 3: Preparing and Pricing for the Future

Our regional sales leaders, Paul Grayling and Sin Hin Wong, recently had a chat about the situation in their respective regions: Europe, Middle East & Africa (EMEA) and Asia Pacific (APAC). They discuss the “new normal” and what it means for the industry, the effects on customer experience and digital transformation, and how businesses can adapt.


PDI Monthly COVID-19 Consumer
Behavior Report

Consumer trip and basket-level data and analysis to help you deliver what customers need now

PDI Perspective: COVID-19 Fuel Delivery
Volume Trends Report

Fuel demand trends and analysis to help fuel retailers, wholesalers, and the industry stay informed

COVID’s Effect on Fuel Demand

How has COVID affected fuel sales? This report provides exclusive insights for eight regions around the globe.

COVID-19 Webinars

A PDI and SIGMA Webinar: Best Practices for a Remote Workforce

As the number of COVID-19 infections continues to rise, businesses are looking to do their part to slow the spread of the virus by implementing remote work programs. But how do you do it successfully? In this webinar, we cover proven best practices, ranging from crisis management to digital technologies, that will ensure a smooth and successful transition for your employees and customers.

Our panel of industry experts will take you through a simple, yet effective approach to digital transformation tailored to the convenience and fuel retail industry.

Watch Now

Learn how PDI Employee Self-Service helps equip your workforce with tools that give them real-time information about schedules, timesheets and pay statements in a time of need.

Learn how PDI Insights Cloud gives convenience retailers the accurate, real-time basket-level data that delivers actionable insights into what customers need right now.

Learn how PDI Workforce helps retailers manage overtime hours and pay employees on time when faced with unprecedented demand and extended store hours.

Industry experts from PDI discuss the impact that convenience retail has seen from COVID, including the actions that retailers are taking and how those actions will continue to be valuable beyond this pandemic.

Hear state of the industry findings and consumer behavior insights from NACS, and retailer perspectives on how they’ve weathered COVID-19, lessons learned, and where they see the industry going.

Watch Now

PDI Monthly COVID-19
Consumer Behavior Report
PDI Monthly COVID-19
Consumer Behavior Report
Powered by PDI Insights Cloud, our monthly report
provides consumer trip and basket-level data and
analysis that will enable essential businesses
around the country to deliver what their
customers want and need right now.
Powered by PDI Insights Cloud, our monthly report
provides consumer trip and basket-level data and
analysis that will enable essential businesses
around the country to deliver what their
customers want and need right now.

Insights From Our Blog

Four KPIs to Help Optimize Your Fuel Supply Chain

Fuel logistics can be complicated. When you add a global pandemic like COVID-19 on top of an already complicated industry, ...


Rapid Response: 4 Lessons C-Stores Taught Us About Creating Differentiated Customer Experiences

COVID-19 has forced everyone to change the way the operate, including convenience retailers. In this video, Greg Phillips, vice president ...


6 Cyber Security Tips for Combating Threats During a Pandemic

Throughout the pandemic, cybercriminals have been playing on the uncertainty of the moment and people’s fears. The best defense is ...


Inventory, Pricing and Promotion Strategies for the New Convenience Store

Over the last several decades, local, often family-owned community stores began disappearing from the U.S. landscape, replaced by other big-box ...


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